Shipping policy

ARDOR BIOMED MALAYSIA

Last updated: 21 February 2026

Thank you for shopping with Ardor Biomed Malaysia. We are committed to delivering your order safely and efficiently.

1. Shipping Coverage

Ardor Biomed Malaysia currently ships to:

West Malaysia (Peninsular Malaysia)
East Malaysia (Sabah & Sarawak)

For international shipping enquiries, please contact us at customercare@ardorbiomedmalaysia.com

2. Processing Time

Orders are processed within 1–2 working days (Monday–Saturday, excluding public holidays).
Orders placed after 4:00 PM will be processed on the next working day.
During peak periods, promotions, or festive seasons, processing time may take slightly longer.

Once your order has been shipped, you will receive a confirmation email with tracking details.

3. Estimated Delivery Time

West Malaysia

Estimated delivery: 1–3 working days

East Malaysia

Estimated delivery: 3–7 working days

Delivery timelines may vary depending on courier service, location accessibility, and unforeseen circumstances.

4. Shipping Fees

Shipping charges are calculated at checkout based on:

Delivery location
Parcel weight
Ongoing promotional offers

We may offer Free Shipping for orders above a specified minimum purchase amount (if applicable).

5. Courier Partners

We work with reliable courier services to ensure safe and timely delivery. Courier services may include but are not limited to:

Pos Laju
J&T Express
DHL eCommerce
Other appointed logistics partners

Courier service selection may vary depending on destination.

6. Order Tracking

Once your order has been dispatched, a tracking number will be provided via email, whatapps or SMS. Customers may track their parcels directly via the courier’s website.